Utility Billing & Invoice Mailing Services

City of Lawton

Buyer seeks a qualified vendor to provide utility bill and letter printing, insertion, and mailing services for their Utilities and Billing Collections department. The project involves processing approximately 30,326 utility bills per month and 2,400 collection notices, totaling around 392,712 mail pieces annually. The selected vendor will be responsible for secure data handling, printing, stuffing, and mailing services.

• 4/2/2025 - Issue RFP
• 4/14/2025 - Submit Written Questions Deadline
• 4/15/2025 - Response to Questions
• 4/16/2025 - Proposal Due Date
• 5/13/2025 - City Council Approval
• 6/1/2025 - Contract Effective Date

• Print and prepare approximately 30,326 utility bills monthly
• Process around 2,400 collection notices monthly
• Secure file transfer of customer billing data
• Ensure data security and confidentiality
• Provide envelope insertion services
• Meet postal requirements for mailing
• Process approximately 392,712 mail pieces annually
• Submit quarterly sales summary reports
• Implement quality control measures
• Coordinate with City staff on file formats