This RFP is currently open for proposals.
Sign up for an account to get RFPs matching your business in your inbox.

ITSM Software Implementation Services

4/14/2025
-
St. Louis, MO

Bi-State Development

Buyer is seeking qualified vendors to implement and configure their IT Service Management (ITSM) PSA solution. The project specifically involves implementing ConnectWise Manage software. Buyer requires a vendor with experience in ITSM implementation to configure the solution to meet their organizational requirements.

  • 3/17/2025 - RFP Release Date
  • 4/14/2025 - Proposal Due Date
  • Experience implementing ConnectWise Manage software
  • Implement and configure ConnectWise Manage ITSM PSA solution
  • Provide IT Service Management configuration services
  • Customize ConnectWise Manage software for organization needs
  • Integrate ITSM solution with existing systems
  • Train staff on new ITSM platform usage
  • Develop implementation project plan and timeline
  • Migrate existing service management data to new platform
  • Configure service desk ticket management workflows
  • Set up reporting and analytics capabilities
  • Document system configuration and processes

Want to Save Time Drafting Proposals?

We generate a proposal draft so you don’t have to start from scratch. Learn more how you can save up to 80% of your time writing proposals.

Book Demo