Texas Department of Family and Protective Services

Buyer is seeking information on Enterprise Content Management Services (ECMS) for their Records Management Group. Buyer currently uses a vendor-provided ECMS with developed software, proprietary applications, and a cloud-based repository that integrates with their IMPACT case management system. Buyer's current ECMS contract is nearing its end, likely requiring procurement of a new contract. The system must support document management, workflow automation, and secure storage for case files, human resources, financial, and administrative records.

• 3/17/2025 - Date of Release
• 4/8/2025 - Proposal Due Date

• Provide cloud-based document repository services
• Support integration with IMPACT case management system
• Implement redaction features for sensitive documents
• Enable uploading digital files from any device
• Provide secure document storage mechanisms
• Implement user role-based access controls
• Support AI capabilities for document management
• Create document search and tracking applications
• Implement document versioning and audit trails
• Support workflow automation for HR and financial records
• Enable records retention and purging based on schedules
• Support legal hold functionality for documents
• Generate comprehensive audit reports
• Migrate data from existing content management system
• Provide scalable storage solutions
• Support mobile document capture from phones
• Enable secure file sharing capabilities
• Integrate with third-party applications
• Ensure data security in transit and at rest
• Provide disaster recovery and backup capabilities