Enterprise Content Management Services For DFPS Records Management Group

Texas Department of Family and Protective Services

Buyer is seeking information on Enterprise Content Management Services (ECMS) for their Records Management Group. Buyer currently uses a vendor-provided ECMS with developed software, proprietary applications, and a cloud-based repository that integrates with their IMPACT case management system. Buyer's current ECMS contract is nearing its end, likely requiring procurement of a new contract. The system must support document management, workflow automation, and secure storage for case files, human resources, financial, and administrative records.

• 3/17/2025 - Date of Release
• 4/8/2025 - Proposal Due Date

• Provide cloud-based document repository services
• Support integration with IMPACT case management system
• Implement redaction features for sensitive documents
• Enable uploading digital files from any device
• Provide secure document storage mechanisms
• Implement user role-based access controls
• Support AI capabilities for document management
• Create document search and tracking applications
• Implement document versioning and audit trails
• Support workflow automation for HR and financial records
• Enable records retention and purging based on schedules
• Support legal hold functionality for documents
• Generate comprehensive audit reports
• Migrate data from existing content management system
• Provide scalable storage solutions
• Support mobile document capture from phones
• Enable secure file sharing capabilities
• Integrate with third-party applications
• Ensure data security in transit and at rest
• Provide disaster recovery and backup capabilities