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Identity Access Management Licensing and Support
4/8/2025
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Grand Forks, ND
North Dakota University System
The buyer is seeking proposals for Identity Access Management licensing and support services across all campuses and users. The solution will enable efficient management of user account provisioning, de-provisioning, account claims, reporting, and auditing. The buyer requires an OpenText specialist to provide advanced troubleshooting, expertise in user management, system upgrades, and collaboration with the IAM team. The contract will be a cooperative purchasing agreement available to various government entities in North Dakota.
- 3/19/2025 - RFP Issued
- 3/26/2025 - Deadline for Questions and Objections
- 4/8/2025 - Proposal Due Date
- 6/30/2025 - Contract Start
Refer to RFP
- Provide licensing and support for OpenText Identity solution
- Perform advanced troubleshooting and production support for IDM, SSO, SSPR, and MFA
- Manage roles and resources through User Application web portal
- Upgrade and optimize current OpenText systems
- Develop and import patches and upgrades for OpenText systems
- Collaborate with IAM team members on project delivery
- Analyze and implement complex identity solutions
- Transfer knowledge to IAM team
- Provide expertise on Designer for IDM Driver policies and configurations
- Configure and troubleshoot Drivers, SSO integrations, and MFA