Volunteer Management Software

Washington Department of Fish and Wildlife

The buyer seeks to implement a volunteer management software application to assist in registering, training, and communicating with volunteers. The system must manage volunteer opportunities, track volunteer work, and generate reports. The buyer currently has 10,000 volunteers and directs hundreds of volunteers annually for 22,500 volunteer hours. The new system must be intuitive, simple to use, and meet specific functional requirements for volunteer management.

• 3/26/2025 - Questions from Bidders Due
• 3/28/2025 - Responses to Bidder Questions
• 4/4/2025 - Proposal Due Date
• 4/14/2025 - Apparent Successful Bidder Announced
• 6/25/2025 - System in Production

• Must be a commercial off-the-shelf software application specifically designed for volunteer management
• Must be a Small Business or Veteran-Owned Business

• Implement commercial off-the-shelf volunteer management software
• Configure system for volunteer registration and tracking
• Set up training management and certification tracking
• Develop volunteer opportunity posting and management features
• Create reporting capabilities for volunteer hours and activities
• Integrate with WDFW website for volunteer calendar and registration
• Provide technical support and system maintenance
• Ensure data migration from current CERVIS system
• Configure user roles for staff and volunteers
• Set up automated communication workflows