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PSOC Records Management System Software and Services

4/3/2025
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Austin, Texas

Travis County

The buyer is seeking a qualified vendor to provide a Records Management System for their Physical Security Operations Center. The solution should be a Software as a Service (SaaS) offering that includes dispatch capabilities, enhanced operational efficiency, improved response times, and streamlined reporting. The buyer requires implementation services, training, and ongoing maintenance and support for the system.

  • 4/3/2025 - Proposal Due Date
  • Be an established business for a minimum of two years
  • Have prior experience with similar Records Management System projects
  • Provide at least three customer references comparable in size and function
  • Provide a SaaS Records Management System for Physical Security Operations Center
  • Implement dispatch capabilities
  • Enhance operational efficiency
  • Improve response times
  • Streamline reporting capabilities
  • Provide implementation services
  • Deliver system training
  • Offer ongoing maintenance and support
  • Perform data migration
  • Integrate with existing County systems
Odo - PSOC Records Management System Software and Services