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IVOS Claims Enterprise Software Maintenance And Support Services
3/27/2025
$42,616.92 USD for the 1-year term of 2025
Vancouver, BC
City of Vancouver
Buyer is seeking to contract with Ventiv Technology Inc. for Claims Enterprise software maintenance and support services. The renewal is needed to ensure business continuity and keep the existing software functioning properly. Buyer has issued a Notice of Intent to Contract for a 1-year term with two additional 1-year extension options.
- 3/13/2025 - Notice Published
- 3/27/2025 - Proposal Due Date
- Ventiv Technology Inc. is specifically named as intended contractor
- Provide Claims Enterprise software maintenance services
- Deliver software support services for existing system
- Ensure business continuity of claims processing
- Maintain proper functioning of Claims Enterprise software
- Support the current IVOS Claims Enterprise software ecosystem
- Provide technical troubleshooting for claims software issues
- Implement software updates and patches as needed
- Offer help desk support for Claims Enterprise users
- Ensure system availability and performance metrics are met
- Address software bugs and functionality problems promptly
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