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Professional Managed IT Services for the Town of Kersey
3/7/2025
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Kersey, Colorado
Town of Kersey
The buyer is seeking a qualified IT managed services provider to support its technology infrastructure and approximately 20 employees across multiple departments. The scope includes comprehensive IT support, Microsoft 365 management, security implementation, and system maintenance. The buyer requires both remote and occasional on-site support for all IT resources, including specific needs for the Police Department that must meet Criminal Justice Information Services criteria.
- 2/26/2025 - Deadline for Final RFP Questions
- 2/28/2025 - Responses to Questions Emailed
- 3/7/2025 - Proposal Due Date
- 3/13/2025 - Interviews for Top Respondents
- 3/21/2025 - Town Manager Contract Approval
- 3/28/2025 - Anticipated Contract Award
Refer to RFP
- Provide comprehensive Tier 1, 2, and 3 IT support services
- Manage Microsoft 365 environment including Azure AD, InTune, and SharePoint
- Implement and manage security measures including multi-factor authentication
- Support Nextiva VoIP phone system
- Perform remote monitoring and management of IT infrastructure
- Provide data backup and disaster recovery services
- Assist with employee onboarding/offboarding IT processes
- Support security camera systems
- Ensure website accessibility compliance
- Provide regular reporting on IT activities and system health
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