Employee Assistance Program Services

County of San Diego

The buyer is seeking proposals for Employee Assistance Program services. The contract term is anticipated to be one year with four one-year options. Services include counseling, crisis response, training, and rehabilitation treatment program management. The buyer requires 24/7 access, digital services, and coordination with other County departments. Proposals must address service delivery, provider network, and technology capabilities.

• 1/28/2025 - Pre-Proposal Conference
• 1/29/2025 - Questions Due
• 2/18/2025 - Proposal Due Date

• Provide employee assistance program services
• Offer counseling and mental health support
• Conduct critical incident response
• Deliver training and educational programs
• Manage rehabilitation treatment program
• Coordinate with County departments on case management
• Maintain confidentiality and HIPAA compliance
• Generate utilization reports and analytics
• Offer digital and mobile access to services
• Provide 24/7 crisis support hotline