IT Network and Cyber Solutions Services

Columbus Airport Commission

Buyer seeks a single organization to provide IT Network and Cyber Solution Services over a two-year period with possibility of renewal. Services include 24/7 help desk support, server/network monitoring, disaster recovery, cybersecurity protection, and on-site support. Buyer requires management of Microsoft 365, hardware/software inventory, and implementation of security measures like multi-factor authentication. The selected provider will also assist with technology strategy planning and account management.

• 1/28/2025 - Mandatory Pre-Proposal Meeting
• 1/31/2025 - Last Day for Questions
• 2/13/2025 - Proposal Due Date
• 3/25/2025 - Estimated Start Date

• Provide 24/7/365 help desk support and server/network monitoring
• Implement business continuity, disaster recovery, and remote backup solutions
• Offer antivirus, anti-spam, and anti-spyware protection
• Manage Microsoft 365 environment and applications
• Conduct vulnerability testing and managed SOC-as-a-Service
• Deliver on-site support and networking management
• Maintain hardware/asset inventory and software licensing control
• Perform PC deployment, desktop/laptop support, and printer management
• Develop technology strategy planning and account management
• Implement multi-factor authentication and security awareness training