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Future Operational Control Center Development - Unifying Centralized Operations Management System
The Metropolitan Transportation Authority
The buyer is seeking information from industry experts on innovative and cost-effective technical solutions for future operational control center and centralized operations management systems. The buyer aims to develop a unified system-of-systems approach to consolidate monitoring and operational control of MTA fleets, customer communications, and asset management. The system should be easily customizable and support various operational features including fleet control, customer management, and plant monitoring.
- 1/8/2025 - Proposal Due Date
- Develop centralized operations management system for MTA
- Integrate existing management systems into unified platform
- Implement revenue and non-revenue service management capabilities
- Create customer information management and delivery system
- Develop plant management and monitoring capabilities
- Provide system intelligence analytics and performance dashboards
- Integrate incident reporting system with field-reporting devices
- Implement standard operating procedures execution and management
- Develop training programs for system operation and maintenance
- Ensure cybersecurity and system safety practices
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