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Computer-Aided Dispatch System, Mobile Data System, Law Enforcement Records Management, Fire Records Management and Associated Interfaces

12/13/2024
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Albany, New York

City of Albany

The buyer is seeking proposals for an integrated public safety software solution. The system includes Computer-Aided Dispatch, Mobile Data, Law Enforcement Records Management, and Fire Records Management components. The buyer requires a commercial off-the-shelf product with proven reliability and considerable transaction volume capacity. The solution must be scalable, highly configurable, and include implementation services, training, and ongoing support.

  • 11/7/2024 - Pre-Proposal Conference
  • 11/15/2024 - Deadline for Submission of Questions
  • 11/22/2024 - Final Publication of Question Responses
  • 12/13/2024 - Proposal Due Date
  • 1/27/2025 - Use Case Demonstrations CAD/Mobile/LERMS
  • Provide proof of financial stability
  • Demonstrate experience with similar projects
  • Commit to use case demonstration evaluation
  • Provide reference sites for implemented solutions
  • Provide Computer-Aided Dispatch (CAD) system
  • Implement Mobile Data System (MDS)
  • Deliver Law Enforcement Records Management System (LERMS)
  • Supply Fire Records Management System (FRMS)
  • Integrate associated interfaces with existing systems
  • Conduct data migration from current systems
  • Provide training for all new systems
  • Implement disaster recovery and high availability solutions
  • Deliver ongoing system support and maintenance
  • Conduct system testing and acceptance processes

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