Hawaii Department of Health

The buyer seeks to acquire a mobile application to assist WIC participants with shopping activities, appointment reminders, and purchasing of WIC food benefits. The app should help clients understand what they can purchase, where they can purchase it, and optimize their WIC benefits usage. The mobile app must be pre-existing, customizable, and ready for immediate client use upon award. The buyer requires annual technical support, maintenance, and compatibility with common operating systems.

• 10/1/2024 - Contract Start Date
• 12/11/2024 - Release Date
• 12/12/2024 - Proposal Due Date
• 9/30/2025 - Contract End Date

• Demonstrated successful experience with mobile apps for 50,000+ families
• Mobile app currently used for minimum of five years
• Mobile app currently used by minimum of six other WIC agencies
• Pre-existing and fully developed mobile app for immediate use

• Develop a customizable off-the-shelf mobile app for WIC participants
• Implement barcode scanning for WIC-authorized items
• Integrate real-time WIC benefit viewing and balance calculation
• Provide searchable lists of authorized vendors and WIC clinics
• Create a feature for reporting missing products from the Approved Product List
• Implement multi-language support and customized Hawaii WIC Help/FAQ
• Deliver performance and usage metrics reports
• Provide annual technical support and maintenance
• Ensure compatibility with Apple iOS and Google Android operating systems
• Implement appointment reminders and announcement features