City of New Orleans

The buyer seeks proposals to design, develop, and implement a secure Municipal Identification Card system. The system should include software and hardware components to verify identity, produce cards, and integrate with city services. The buyer requires a comprehensive solution that supports secure data storage, card issuance, and ensures high accessibility and data protection. The system must allow for both fixed and mobile operations, with the ability to integrate with existing city services.

• 11/21/2024 - Pre-Submittal Conference
• 11/27/2024 - Deadline for Submitting Questions
• 12/6/2024 - Proposal Due Date

• At least three years of relevant experience
• Create secure Municipal ID card meeting Homeland Security Level 1 standards
• Provide secure database protecting privacy rights of New Orleanians
• Create trustworthy Municipal ID card with front-end verification capabilities

• Design and develop a secure Municipal ID card system
• Create a comprehensive paper and online application process
• Provide walk-in, mobile pop-up, and appointment-based service procedures
• Develop processes for integrating with other city departments and partner organizations
• Implement strict data protection protocols with opt-in/opt-out options
• Design a unique New Orleans Municipal ID card
• Set up secure database with access for authorized city departments
• Provide training and materials for system use and policies
• Offer customer support for ID card functionality
• Generate customized weekly reports on program performance