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BMC Remedyforce Helpdesk Ticketing

12/3/2024
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New York

New York State Department Of Health

The buyer seeks quotes from Certified NYS Minority and Women-Owned Business Enterprises to provide BMC Remedyforce Helpdesk licenses. The contract is for one year, covering various user types including Casual, Full Time, and Sandbox environments. The buyer requires specific SKUs and quantities for each license type. The contract will be awarded to the vendor offering the lowest total cost.

  • 11/12/2024 - Contract Start Date
  • 12/3/2024 - Proposal Due Date
  • 11/11/2025 - Contract End Date
  • Must be a Certified NYS Minority and Women-Owned Business Enterprise (M/WBE)
  • Ability to provide BMC Remedyforce Helpdesk licenses for specified SKUs and quantities
  • Provide BMC Remedyforce Helpdesk licenses for specified product SKUs and quantities
  • Supply licenses for Casual Users, Full Time Users, and Sandbox environments
  • Deliver SaaS - Monthly Subscription Per Named User - On Demand services
  • Ensure compliance with M/WBE certification requirements
  • Offer competitive pricing for a one-year contract term

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