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Tyler Munis (ERP) Support Services
12/3/2024
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Kalamazoo, Michigan
Kalamazoo County Government
Buyer is seeking qualified vendors to provide staff augmentation services for Tyler Munis ERP system support. The contract will operate under an Indefinite Delivery, Indefinite Quantity (IDIQ) model. Services include optimizing existing implementations, supporting new module implementations, report writing and customization, and providing training and knowledge transfer. The contract term is for three years with two optional one-year renewal terms.
- 11/21/2024 - Questions Due
- 11/26/2024 - Q & A Posted
- 12/3/2024 - Bid Closing
- 12/3/2024 - Proposal Due Date
Refer to RFP
- Perform functional and technical gap analysis for current ERP use
- Configure and enhance system settings
- Review security and role-based access
- Implement new Tyler Munis features and modules
- Develop custom reports and dashboards
- Provide tailored training sessions for end-users and administrators
- Create documentation for knowledge transfer
- Optimize existing ERP implementations
- Collaborate with County stakeholders on new functionalities
- Assist with report-building using Tyler Munis tools