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NC Utilities Commission Legal Case Management System
North Carolina Department of Commerce
The buyer is seeking a modern, state-of-the-art legal case management system for the North Carolina Utilities Commission. The system will provide streamlined use to regulated companies, consumers, and Commission staff while meeting mission-critical needs. The buyer will consider both State-hosted and Vendor-hosted solutions. The system must include electronic filing, web portal functionality, mobile-friendly design, and integration with existing financial systems.
- 10/30/2024 - Written Questions Deadline
- 11/13/2024 - Agency's Response to Questions
- 12/2/2024 - Proposal Due Date
- 1/7/2025 - Offer Evaluation
- 1/22/2025 - Selection of Finalists
- 2/12/2025 - Oral Presentations
- Provide electronic filing and payment functionality
- Implement external/web user portal with database search
- Develop user subscription/notification system
- Create mobile-friendly functionality
- Integrate with Fiserv Paypoint for online payment
- Sync data with existing NCUC custom fiscal system
- Enable scanning and OCR of documents for full text searches
- Develop standard reports for case management system users
- Implement user-based and role-based security
- Provide centralized contact management system
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