California Department of Parks and Recreation

The buyer seeks a digital command center for their Aquatics Program. The system must provide dispatching, incident reporting, communications and training services for approximately 45 users. Services are required 24/7/365 and include computer aided dispatch, incident reporting, communication services, data services, and training. The buyer requires free in-person training and 24/7 support.

• 12/2/2024 - Proposal Due Date
• 1/1/2025 - Contract Start Date

• Provide computer aided dispatch services for aquatic operations
• Provide incident reporting and analytics capabilities
• Provide communication services including public information dashboard
• Allow uploading and downloading of documentation in multiple formats
• Provide free in-person training on system features and troubleshooting
• Provide 24/7 toll-free telephone and email support