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Comprehensive Managed Technology Support Services Provider

11/30/2024
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Waite Park, MN

Rejuv Management Company

Buyer seeks a managed service provider for comprehensive technology support services for a three-clinic medical group. The provider must deliver hardware provisioning, industry compliance, and ongoing IT management. Services include 24/7 help desk support, network infrastructure management, cybersecurity, and compliance with healthcare regulations. The buyer plans to expand to multiple locations across the United States in the future.

  • 10/31/2024 - RFP Issued
  • 11/30/2024 - Proposal Due Date
  • 12/15/2024 - Vendor Selection
  • 1/1/2025 - Anticipated Start Date
Refer to RFP
  • Provide 24/7 help desk support and incident management
  • Implement and manage network infrastructure with security measures
  • Supply and maintain hardware across multiple clinic locations
  • Develop and test disaster recovery plans for business continuity
  • Conduct regular security assessments and implement incident response plans
  • Ensure HIPAA and HITECH compliance through audits and assessments
  • Manage software applications, licensing, and compliance
  • Align IT strategy with organizational goals and regulatory requirements
  • Provide data analysis and reporting to executive leadership
  • Implement proactive monitoring and rapid change management

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