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Comprehensive Managed Technology Support Services Provider
11/30/2024
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Waite Park, MN
Rejuv Management Company
Buyer seeks a managed service provider for comprehensive technology support services for a three-clinic medical group. The provider must deliver hardware provisioning, industry compliance, and ongoing IT management. Services include 24/7 help desk support, network infrastructure management, cybersecurity, and compliance with healthcare regulations. The buyer plans to expand to multiple locations across the United States in the future.
- 10/31/2024 - RFP Issued
- 11/30/2024 - Proposal Due Date
- 12/15/2024 - Vendor Selection
- 1/1/2025 - Anticipated Start Date
Refer to RFP
- Provide 24/7 help desk support and incident management
- Implement and manage network infrastructure with security measures
- Supply and maintain hardware across multiple clinic locations
- Develop and test disaster recovery plans for business continuity
- Conduct regular security assessments and implement incident response plans
- Ensure HIPAA and HITECH compliance through audits and assessments
- Manage software applications, licensing, and compliance
- Align IT strategy with organizational goals and regulatory requirements
- Provide data analysis and reporting to executive leadership
- Implement proactive monitoring and rapid change management
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