This RFP is currently open for proposals.
Sign up for an account to get RFPs matching your business in your inbox.
ServiceNow Integrators
San Bernardino County
Buyer seeks proposals for ServiceNow Information Technology Service Management licenses, software maintenance, support, and implementation services. The project aims to enhance the buyer's ServiceNow platform through additional modules and improved user experience. Successful proposers will work iteratively to identify optimization opportunities and implement enhancements. The goal is to provide a unified employee service center portal across all departments and improve public-facing service delivery.
- 10/7/2024 - Release of RFP
- 10/22/2024 - Deadline for Submission of Questions
- 11/29/2024 - Proposal Due Date
- Registered in ServiceNow Services Partner Program
- Meet minimum ServiceNow Partner Training and Certifications
- Implementation, resale, service provider territories in United States
- Customer satisfaction score of 4 or higher with ServiceNow
- Provide ServiceNow ITSM licenses, software maintenance, and support
- Install and configure ServiceNow platform
- Enhance and continuously improve County's ServiceNow platform
- Identify opportunities for optimization and implement enhancements
- Design self-service user experiences for knowledge management and software/hardware requests
- Integrate ServiceNow with systems like VMware, F5, Cisco, and SAP
- Provide training for IT users, administrators, and business users
- Conduct knowledge transfer for County personnel
Want to Save Time Drafting Proposals?
We generate a proposal draft so you don’t have to start from scratch. Learn more how you can save up to 80% of your time writing proposals.