This RFP is currently open for proposals.
Sign up for an account to get RFPs matching your business in your inbox.
AB Sciex Maintenance Service and Software Plan
11/29/2024
-
Bethesda, MD
National Institutes of Health
The buyer seeks an authorized AB SCIEX LLC service contractor to provide maintenance service and software plan for the Sciex 7500 QTRAP ready Triple Quad LC-MS/MS system. The contract includes preventative maintenance, software updates, and support for various SCIEX instruments and UPS hardware. The services are required for the Department of Laboratory Medicine to maintain its laboratory testing capabilities. The contract period spans a base year with three option years.
- 11/29/2024 - Proposal Due Date
- 12/18/2024 - Base Year Start
- 12/17/2025 - Base Year End
- 12/18/2025 - Option Year 1 Start
- 12/17/2026 - Option Year 1 End
- 12/18/2026 - Option Year 2 Start
- 12/17/2027 - Option Year 2 End
- 12/18/2027 - Option Year 3 Start
- 12/17/2028 - Option Year 3 End
Refer to RFP
- Provide maintenance service for Sciex 7500 QTRAP ready Triple Quad LC-MS/MS system
- Perform preventative maintenance visits as specified in contract
- Offer on-site workflow support and troubleshooting
- Provide software updates and full upgrades for SCIEX software
- Deliver replacement UPS hardware units and batteries if found defective
- Install replacement UPS hardware units on-site
- Offer phone and online support for remote diagnostics and troubleshooting
- Provide SCIEXNow Visual Assist Support
- Grant access to StatusScope on compatible models
- Offer discounts on Fixed Priced services, additional software licenses, and Validation and Compliance services