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Dispatch Software

11/21/2024
-
Willmar, MN

Central Community Transit

The buyer is seeking proposals from qualified sources to provide and deploy transit scheduling software to improve scheduling and dispatching processes and procedures. The software will replace RouteMatch currently in use. The buyer operates demand response services within a three-county service area. The project goals include modernizing service delivery and operations, improving customer experience, and enhancing cost-efficiency. The buyer requires a system with 99% uptime or greater and compliance with cybersecurity standards.

  • 11/7/2024 - Last day to submit questions
  • 11/11/2024 - Response to questions posted
  • 11/21/2024 - Proposal Due Date
  • 11/22/2024 - Interviews (if required)
  • 12/1/2024 - Contract execution and notice to proceed
  • 12/20/2024 - Go Live date (Dispatch Software)
  • 12/31/2024 - Final Acceptance
Refer to RFP
  • Provide and deploy transit scheduling software to replace RouteMatch
  • Migrate existing passenger information databases into new software
  • Configure software based on CCT rules and policies
  • Install on-board hardware and facility server software/hardware if needed
  • Develop implementation plan for various fleet locations
  • Provide training on software use and ongoing annual visits/training
  • Optimize and accept/negotiate/reject trips within 10 seconds of request
  • Allow for vehicle assignments by service zone
  • Provide real-time vehicle location and schedule adherence
  • Generate required reports for NTD and MnDOT reporting

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