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Ephesoft Technical / Maintenance Support Services
11/20/2024
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Tallahassee, Florida
Florida Department of Law Enforcement
The buyer seeks to obtain Ephesoft Technical and Maintenance Support Services. The contract will be for a term of three years with an option for three one-year renewals. The buyer requires 24/7 software maintenance and support in accordance with Ephesoft Support Services Addendum. Services include telephone technical support and Ephesoft platinum support for systems.
- 11/12/2024 - Submission Deadline for Vendor Written Questions
- 11/18/2024 - FDLE Posts Electronic Written Answers to Vendor Questions
- 11/20/2024 - Proposal Due Date
Refer to RFP
- Provide Ephesoft Technical Support Services
- Provide Ephesoft Maintenance Support Services
- Offer telephone technical support
- Provide Ephesoft platinum support for systems
- Deliver 24/7 software maintenance and support
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