City Of Chicago

Buyer seeks to acquire a comprehensive law enforcement records management system (RMS) solution for law enforcement and public safety. The system must replicate, replace, or enhance existing systems and integrate with other City systems when necessary. It should be intuitive, build upon established practices, and comply with Consent Decree requirements. The system must be available 99.999% of the time with quick response to outages.

• 10/2/2024 - Pre-Proposal Conference
• 10/9/2024 - Deadline for Questions
• 11/6/2024 - Proposal Due Date

• Implement comprehensive law enforcement records management system
• Replicate, replace, or enhance existing systems
• Integrate with other City systems when necessary
• Build upon established practices to reduce training and improve user acceptance
• Generate reports meeting Consent Decree requirements
• Complete Consent Decree requirements within 3 years of contract award
• Make entire system fully operational within 5 years of contract award
• Provide system with 99.999% uptime
• Respond to outages within 15 minutes and restore within 2 hours
• Train over 30,000 users efficiently