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SFMTA Community Service Program Administration

Proposal Due10/30/2024

Budget-

LocationSan Francisco, CA

Buyer

San Francisco Municipal Transportation Agency

Brief Description

Buyer seeks a third-party vendor to oversee the SFMTA Community Service Program. The program allows customers to perform community service in lieu of paying parking and transit citations. Buyer estimates approximately 3,100 customers will enroll in this program in Fiscal Year 2024. The contractor will manage agreements with organizations providing community service opportunities, maintain a local office, facilitate program enrollment, and handle documentation and reporting requirements.

Key Dates

10/16/2024 - Pre-Bid Conference
10/21/2024 - Deadline for Written Questions
10/30/2024 - Proposal Due Date

Minimum Qualifications

Three years experience overseeing a similar program
Commit to establishing office within one mile of SFMTA Customer Service Center
Complete SFMTA's Questionnaire and References

Task Summary

Create network of 50+ non-profit/government agency partners for community service
Establish and maintain public office within one mile of SFMTA Customer Service Center
Provide in-person and online enrollment process for program participants
Monitor and administer participant work plans and timesheets
Coordinate with Department of Public Works and SFMTA for participant assignments