This RFP is currently open for proposals.
Sign up for an account to get RFPs matching your business in your inbox.

IT-Zendesk Enterprise Suite Licenses

Proposal Due10/25/2024

Budget-

LocationMaryland

Buyer

Maryland Insurance Administration

Brief Description

Buyer intends to renew existing licenses for Zendesk, a ticketing system used by Financial Regulation, L&H, and Market Conduct. This renewal is expected to be the last year as the buyer plans to migrate to Salesforce. The software is already implemented and includes Premier Essentials and Enterprise Suite licenses for multiple agents.

Key Dates

10/21/2024 - Coverage Start Date
10/25/2024 - Proposal Due Date
10/20/2025 - Coverage End Date

Minimum QualificationsRefer to RFP

Task Summary

Renew existing Zendesk licenses
Provide Premier Essentials license for 12 months
Provide 25 Zendesk Suite - Enterprise (Per Agent) licenses for 12 months
Ensure compatibility with existing implementation
Support migration to Salesforce in the future