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IBM Business Automation Workflow Enterprise Software Subscription and Support Services

10/25/2024
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Bethesda, MD

National Institutes of Health

Buyer seeks to procure IBM Business Automation Workflow Enterprise Software Subscription and Support Services. This acquisition is for the renewal of software to provide a business process management solution for NIH Enterprise Directory system. The software automates NIH onboarding and offboarding processes and authorizes services for the NIH community. The contract includes a base year and two one-year options.

  • 10/25/2024 - Proposal Due Date
  • 11/1/2024 - Period of Performance Start
Refer to RFP
  • Provide IBM Business Automation Workflow Enterprise Software subscription
  • Offer support services for the software
  • Maintain business process management solution for NIH Enterprise Directory
  • Automate NIH onboarding and offboarding processes
  • Authorize services like badges, logical accounts, and email accounts
  • Ensure timely technical support for NED operations
  • Support existing business processes
  • Extend NED support for other business processes
  • Guarantee interoperability with existing NIH systems
  • Provide software updates and maintenance

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