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Fine Art Center CRM System
University of Massachusetts
The buyer seeks to implement a comprehensive CRM system for its Fine Arts Center. The system should support ticketing, marketing, customer relationship management, business intelligence, and access control operations. The buyer requires online and mobile-responsive functionality for ticket sales and donations, integration capabilities with University systems and third-party platforms, and robust reporting and data analytics tools. The system must also support subscriber and membership management, dynamic pricing, and accessible seating sales.
- 10/9/2024 - Questions Due
- 10/18/2024 - Proposal Due Date
- 10/30/2024 - Demos with Selected Suppliers
- 1/6/2025 - Begin System Implementation
- Implement a CRM system for ticketing, marketing, and customer relationship management
- Provide business intelligence and access control operations
- Enable online ticket sales and donations with mobile-responsive functionality
- Integrate with University systems and third-party platforms
- Support dynamic pricing and flexible discount management
- Implement subscriber and membership management features
- Provide robust reporting and data analytics capabilities
- Enable email marketing and SMS communication functionality
- Support accessible seating sales and ADA compliance
- Integrate with donor management system
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