Securities and Exchange Commission

Buyer seeks a contractor to manage a Supplemental Benefits Program for employees. The program includes dental, vision, medical evacuation, and voluntary benefits. Contractor will handle enrollment, claims processing, customer service, and program administration. Buyer requires web-based systems, compliance with federal regulations, and regular reporting on program metrics.

• 10/10/2024 - Questions Due
• 10/17/2024 - Proposal Due Date

• Provide comprehensive core dental plan for eligible employees and dependents
• Offer vision plan with core and buy-up options
• Manage medical evacuation insurance for international trips
• Administer voluntary benefits package including disability and life insurance
• Operate customer service call center
• Maintain web-enabled application for employee benefit management
• Process claims and handle COBRA administration
• Develop and implement customer satisfaction metrics
• Provide education and marketing materials about available benefits
• Ensure compliance with federal regulations including HIPAA and ACA