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Incident Reporting and Case Management Software
10/16/2024
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Raleigh, NC
Wake County Public School System
The buyer is seeking proposals for an incident reporting and case management software solution. The system will be used internally by various departments, including Human Resources. The solution must include functionality for concern reporting, case review, investigation, resolution management, and analytics. The buyer requires customizable workflows, multilingual deployment, and robust security features.
- 10/4/2024 - Issue RFP
- 10/9/2024 - Submit written questions
- 10/10/2024 - Provide Responses to Questions
- 10/16/2024 - Proposal Due Date
Refer to RFP
- Provide incident reporting and case management software solution
- Configure and deploy the software solution
- Ensure confidentiality of student and personnel information
- Enable customized workflows and case-related activities
- Implement multilingual deployment with user-selected allegation types
- Provide unlimited user access with role-based security
- Develop reporting dashboards and analytics capabilities
- Enable attachment of various file types including videos and audio
- Implement single sign-on with SAML 2.0
- Ensure compliance with data security policies
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