Executive Office of Education

Buyer seeks custom software development services to build a Family Portal and Case Management System for child care financial assistance. The systems must be interoperable with each other and existing software. Buyer requires development of a comprehensive digital experience for families applying for assistance and enhanced functionalities for managing cases. The project includes data migration and ongoing maintenance and support.

• 10/4/2024 - Bidder questions due
• 10/10/2024 - Bidder questions posted
• 10/15/2024 - Proposal Due Date

• Develop a Family Portal for child care financial assistance applications
• Create a Case Management System for managing child care assistance cases
• Integrate new systems with existing CCFA-the-software
• Migrate approximately 20,000 family and 30,000 child records from current waitlist
• Provide ongoing maintenance and support for developed systems
• Conduct user research and usability testing
• Develop architectural design diagrams for solution and infrastructure
• Ensure compliance with Commonwealth's security and accessibility policies
• Provide technical and user training
• Conduct ongoing system assessments and implement improvements