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IT Monitoring and Management Cyclical Replacement
Administrative Office of the US Courts
The buyer seeks to cyclically replace its current IT Monitoring and Management system with an equivalent or better solution. The buyer requires a comprehensive solution that can collect logs from multi-vendor devices, monitor cloud services, generate reports on VPN usage, and integrate with existing systems. The solution must provide configuration compliance reporting, multi-tenant administrative capabilities, and allow for data segmentation. The buyer emphasizes the need for a single, unified interface for complete access to all functionalities.
- 10/3/2024 - Original Published Date
- 10/11/2024 - Proposal Due Date
- 10/26/2024 - Original Inactive Date
- Replace current IT Monitoring and Management system with equivalent or better solution
- Provide comprehensive product and process training
- Offer 24/7 email/phone support for hardware and software
- Implement log collection for multi-vendor devices
- Monitor Azure and AWS IaaS, PaaS, and SaaS
- Generate reports on VPN usage and user activity
- Integrate fully with ServiceNow for ticket management
- Provide configuration compliance reporting
- Implement multi-tenant administrative capability
- Allow for data segmentation based on source devices, realms, roles, and groups
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