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Information Technology Modernization Tools Suite
10/10/2024
-
Eatontown, NJ
Department Of Veterans Affairs
Buyer seeks a contractor to manage and support an Information Technology Modernization Tool Suite (MTS). The contractor will procure and manage licenses for tools, provide training and support, and continuously improve the suite. Buyer requires the contractor to develop governance processes, maintain documentation, provide help desk support, and perform security controls and audits for the MTS.
- 10/10/2024 - Proposal Due Date
Refer to RFP
- Manage suite of emerging technology tools to improve operational efficiency
- Provide training, migration, mentoring, configuration, integration, and support for new tools
- Research and recommend additional tools to improve VA's DevSecOps practices
- Manage licenses and subscriptions for IT Modernization Tool Suite (MTS)
- Develop and maintain governance process for MTS
- Provide help desk support for MTS users
- Develop and maintain user and technical documentation for MTS tools
- Conduct user account security control and audits
- Aid in development of Service Level Agreements for MTS tools
- Perform trend analysis on MTS usage and incidents
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