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All-Agency Maintenance and Support of MTA's Passenger Information Display Systems

10/9/2024
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New York

MTA - NYC Transit (NYCT)

Buyer seeks maintenance and support for Passenger Information Display Systems across multiple transit agencies. The contract covers electronic displays providing real-time train schedules and emergency alerts. The system serves Long Island Rail Road, Metro-North Railroad, New York City Transit, and Staten Island Railway. The contract duration is 5 years. Buyer requires immediate alert capabilities for emergency conditions.

  • 9/17/2024 - Document Availability Date
  • 9/24/2024 - Pre-Bid/Proposal Meeting
  • 10/9/2024 - Proposal Due Date
Refer to RFP
  • Maintain and support Passenger Information Display Systems (PIDS) for multiple MTA agencies
  • Service electronic displays providing real-time train schedules
  • Manage Variable Message Signage (VMS) for emergency alerts
  • Ensure functionality of PIDS across LIRR, MNR, NYCT, and SIRTOA
  • Provide immediate customer alerts during emergency conditions
  • Maintain travel information systems for MTA passengers
  • Support electronic display hardware and software
  • Troubleshoot and repair PIDS components as needed
  • Perform regular system updates and upgrades
  • Coordinate with MTA agencies for consistent PIDS performance

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