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All-Agency Maintenance and Support of MTA's Passenger Information Display Systems
10/9/2024
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New York
MTA - NYC Transit (NYCT)
Buyer seeks maintenance and support for Passenger Information Display Systems across multiple transit agencies. The contract covers electronic displays providing real-time train schedules and emergency alerts. The system serves Long Island Rail Road, Metro-North Railroad, New York City Transit, and Staten Island Railway. The contract duration is 5 years. Buyer requires immediate alert capabilities for emergency conditions.
- 9/17/2024 - Document Availability Date
- 9/24/2024 - Pre-Bid/Proposal Meeting
- 10/9/2024 - Proposal Due Date
Refer to RFP
- Maintain and support Passenger Information Display Systems (PIDS) for multiple MTA agencies
- Service electronic displays providing real-time train schedules
- Manage Variable Message Signage (VMS) for emergency alerts
- Ensure functionality of PIDS across LIRR, MNR, NYCT, and SIRTOA
- Provide immediate customer alerts during emergency conditions
- Maintain travel information systems for MTA passengers
- Support electronic display hardware and software
- Troubleshoot and repair PIDS components as needed
- Perform regular system updates and upgrades
- Coordinate with MTA agencies for consistent PIDS performance
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