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Service Now

10/7/2024
-
Arlington, VA

Federal Deposit Insurance Corporation

Buyer is seeking proposals for ServiceNow implementation and related services. The project involves providing and configuring the ServiceNow platform to meet the buyer's IT service management needs. Offerors are required to submit detailed proposals including pricing, terms and conditions, and any applicable contract vehicles. The buyer emphasizes the importance of favorable government pricing and terms.

  • 8/19/2024 - Questions Due
  • 10/7/2024 - Proposal Due Date
Refer to RFP
  • Implement ServiceNow platform for IT service management
  • Configure and customize ServiceNow modules to meet FDIC requirements
  • Integrate ServiceNow with existing FDIC systems and applications
  • Provide user training and documentation for ServiceNow implementation
  • Develop and implement ServiceNow workflows and automation processes
  • Migrate existing IT service management data to ServiceNow platform
  • Set up ServiceNow reporting and analytics capabilities
  • Provide ongoing ServiceNow support and maintenance services
  • Implement ServiceNow security and access control measures
  • Develop custom ServiceNow applications as needed for FDIC

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