Metro Nashville & Davidson Co

Buyer seeks proposals for a comprehensive suite of software products to streamline scheduling, communication, engagement, and resource management across the library system. The solution will empower staff, enhance patron experience, and strengthen commitment to community needs. Buyer serves a population of approximately 1.5 million, with circulation approaching 4 million items per year. The chosen software must support the library's mission, including expanding digital access, promoting early literacy, and fostering lifelong learning.

• 10/2/2024 - Close Date
• 10/2/2024 - Proposal Due Date

• Five years experience working with public libraries
• At least three public library clients of comparable size to NPL
• Robust support system including ticketing system for customers

• Implement comprehensive suite of software products for library system
• Provide scheduling system for rooms, materials, appointments, and events
• Develop staff desk/shift scheduling with calendar integration
• Create robust ticketing system with customizable workflows
• Design tools for creating dynamic online forms and surveys
• Implement resource management for Library of Things lending
• Enable digital passport reservations for community partners
• Integrate with existing Integrated Library System or Discovery Layer
• Provide secure file sharing functionality for internal communication
• Offer data collection and analysis tools to measure program effectiveness