DHR Child Care Conduent Business Services

Alabama Department of Human Resources

The buyer is seeking a vendor to provide comprehensive business services for their child care program. This includes managing information systems, processing payments, handling customer service, and ensuring compliance with regulations. The vendor will be responsible for implementing and maintaining efficient systems to support the child care assistance program.

• 9/25/2024 - Solicitation Begin Date
• 9/29/2024 - Proposal Due Date

• Provide child care services management
• Implement and maintain information systems for child care programs
• Process payments for child care providers
• Manage customer service operations for child care assistance
• Generate reports and analytics for program performance
• Ensure compliance with state and federal regulations
• Develop and maintain user-friendly interfaces for program participants
• Conduct data analysis to improve service delivery
• Implement fraud detection and prevention measures
• Provide technical support for system users