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Enterprise Artificial Intelligence (AI) Chatbot Solution
9/27/2024
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Boca Raton, Florida
Florida Atlantic University
Buyer seeks an enterprise AI chatbot solution to assist with answering questions from students, staff, prospects, and external users in real-time. The solution must integrate with various university systems, provide multi-channel support, and offer analytics capabilities. Buyer requires the chatbot to be customizable, secure, and accessible across different devices while supporting multiple languages.
- 8/29/2024 - Bid Posting Date
- 9/9/2024 - Bidder's Questions Due Date
- 9/27/2024 - Proposal Due Date
Refer to RFP
- Provide real-time AI powered chatbot to answer questions instantly
- Integrate chatbot with various university systems
- Customize chatbot to match university branding
- Implement security measures to protect sensitive information
- Provide analytics and reporting capabilities
- Enable multi-channel presence and routing
- Allow for escalation to live agents when needed
- Support multiple languages and transcription
- Integrate with email, phone systems and SMS messaging
- Ensure accessibility compliance (WCAG 2.1)
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