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USMMA Virtual Mental Health Support Services
9/27/2024
-
Washington, DC
Department Of Transportation
Buyer seeks a Commercial Off-the-Shelf Virtual Platform providing 24/7 access to mental health support for its Midshipmen. The platform must allow midshipmen to obtain behavioral health counseling from licensed professional care providers using a downloadable app. Access is required 24/7/365 CONUS, OCONUS and while at sea. The service must include crisis intervention, peer support features, and confidential management of health information.
- 9/26/2024 - Deadline for questions
- 9/27/2024 - Proposal Due Date
Refer to RFP
- Provide a downloadable app for Android and iOS with 24/7 mental health support
- Connect midshipmen with licensed professional care providers via text or video chat
- Offer crisis intervention and after-hours crisis assessments
- Provide global access for midshipmen at sea, regardless of location
- Implement a system to proactively identify midshipmen needing mental health care
- Include a group chat feature for peer support
- Ensure confidential management of protected health information
- Provide non-PHI, anonymous reporting on usage trends
- Offer access to on-demand content library of mental wellness resources
- Provide monthly and quarterly usage reports to determine effectiveness
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