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Cloud-Base Demand Response Transit Software
Regional Transit Authority
Buyer is seeking a cloud-based demand response transit software (DRTS) solution for ADA paratransit services. The system must include eligibility management, reservations, scheduling, and dispatching functions. It should support integration with existing fare payment systems and mobile apps. The software is required to optimize vehicle routing, provide real-time updates, and generate necessary reports. Buyer aims to improve operational efficiency and enhance customer experience through this implementation.
- 8/19/2024 - RFP Release Date
- 9/19/2024 - Proposal Due Date
- Implement cloud-based demand response transit software for ADA paratransit
- Configure eligibility management, reservations, scheduling, and dispatching functions
- Integrate with existing fare payment system and mobile app
- Provide driver app with real-time routing and turn-by-turn navigation
- Offer dispatcher dashboard for monitoring rides and driver performance
- Implement automated notifications for passengers
- Support mixed fleets and multiple service types
- Generate required reports including NTD reporting
- Provide ongoing technical support and software maintenance
- Train staff on new system usage
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