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Information Technology (IT) Services

9/10/2024
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Caro, Michigan

City of Caro

The buyer is seeking proposals for comprehensive IT services for a three-year period. The selected vendor will be responsible for network management, system support, cybersecurity, data backup, cloud services management, help desk support, IT strategy planning, and consulting services. The buyer aims to enhance its IT infrastructure, ensure effective management of IT resources, and address current and future technological needs.

  • 9/10/2024 - Proposal Opening
  • 9/10/2024 - Proposal Due Date
  • 9/11/2024 - Tabulation and Evaluation of Proposals
  • 9/12/2024 - Recommendation to City Council
  • 9/17/2024 - Council consideration of proposals/anticipated vote
  • 9/18/2024 - Anticipated Contract Signing
  • 9/18/2024 - Authorization of Work
Refer to RFP
  • Administer and maintain network systems including LANs and WANs
  • Provide ongoing support for hardware and software systems
  • Implement and manage cybersecurity measures
  • Perform regular data backups and develop recovery plans
  • Administer cloud-based solutions including email and file storage
  • Provide help desk support and user training
  • Assist with long-term IT planning and strategy development
  • Offer consulting services for new technology selection and implementation
  • Ensure compliance with data protection and privacy laws
  • Develop and maintain Service Level Agreements (SLAs)

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