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Web Application Development for the Department of Licensing and Consumer Affairs
9/5/2024
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Virgin Islands
Government of the Virgin Islands
The buyer seeks to develop a comprehensive web application for managing licensing and consumer affairs processes. The solution will include online license management, consumer complaint handling, citation management, and legal case management. The buyer requires cloud hosting, mobile app development, and integration with payment systems. The project involves data migration, user training, and ongoing support.
- 8/20/2024 - Last Day for Written Clarification
- 9/5/2024 - Proposal Due Date
- Must operate solution in AWS or Azure cloud environment
- Project Manager must hold PMP certification
- Must provide onsite support in USVI for at least 8 hours per week
- Must have ISO quality, service delivery, and security compliance certification
- Solution must be FedRAMP moderate compliant
- Design and develop comprehensive web application for licensing and consumer affairs
- Implement online license application, renewal, and verification functionality
- Create consumer complaint portal with tracking and resolution features
- Develop citation and enforcement management system
- Build legal case management module with document storage
- Integrate payment processing and financial reporting capabilities
- Migrate data from existing systems
- Provide user training and ongoing technical support
- Implement mobile app for iOS and Android platforms
- Ensure data security, accessibility compliance, and cloud hosting
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