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On-Demand Services System

8/26/2024
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Ithaca, New York

Tompkins Consolidated Area Transit, Inc.

The buyer seeks to implement an on-demand electric vehicle microtransit service in Ithaca, NY. The project requires developing a comprehensive technology platform including mobile apps, dispatch systems, and backend administration tools. The service will focus on improving transportation access for prioritized communities in the West End and West Hill areas. The system must be scalable and integrate with existing fixed-route services.

  • 7/29/2024 - Pre-bid meeting
  • 8/5/2024 - Written questions due
  • 8/12/2024 - Written replies distributed
  • 8/26/2024 - Proposal Due Date
  • 9/20/2024 - Project award
Refer to RFP
  • Develop and provide technology to support electric vehicle microtransit mobility on-demand service
  • Supply MOD dispatch system with hardware and software
  • Provide platform for creating itineraries and dispatching vehicles in real-time
  • Develop customer-facing mobile app for ride booking and tracking
  • Create driver interface for managing rides and navigation
  • Implement backend system for administration and reporting
  • Provide training and ongoing support for staff and contractors
  • Ensure compliance with data security and privacy requirements
  • Integrate with existing TCAT fixed-route services
  • Scale system for potential expansion to multiple service zones

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