Pact

Buyer seeks a vendor to host and maintain its corporate website for a 5-year period. The vendor must have significant digital capabilities and experience in website design, UX, information architecture, content strategy, SEO, development, security, and hosting. Services include cloud hosting, regular maintenance, security monitoring, user support, and ensuring web accessibility compliance. The vendor will work virtually and provide 24/7 emergency support.

• 6/17/2024 - Date of Issuance
• 6/28/2024 - Due Date for Questions
• 7/8/2024 - Proposal Due Date
• 8/7/2024 - Estimated Award Date

• Host corporate website on isolated, cloud-based platform
• Maintain WCAG 2.2 AA web accessibility scores above 90/100
• Provide 24/7 emergency support with 2-hour response time
• Perform regular updates and security patches
• Implement monitoring and threat protection systems
• Maintain auto-renewing SSL (TLS) certificate
• Conduct daily backups of website data
• Provide user support for content updates and password resets
• Submit monthly reports on activities, hours used, and website performance
• Develop and follow Pact-approved hosting, maintenance, and security plan