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Maintenance and Support to Powerscribe360 Software

12/4/2024
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Stony Brook, NY

State University of New York

Buyer is seeking a vendor to provide software maintenance and support for its Powerscribe360 software solution. The contract term is for one year. Vendors must be authorized by Nuance Communications to provide this maintenance and support. Interested vendors are required to contact the designated contact within 15 business days of the advertisement.

  • 11/12/2024 - Issue Date
  • 12/3/2024 - Contact Deadline
  • 12/4/2024 - Proposal Due Date
  • Must be authorized by Nuance Communications to provide maintenance and support for Powerscribe360
  • Provide software maintenance for Powerscribe360
  • Offer technical support for Powerscribe360
  • Ensure authorized status from Nuance Communications
  • Maintain and update Powerscribe360 software solution
  • Troubleshoot issues related to Powerscribe360
  • Provide ongoing software updates and patches
  • Offer user training and support for Powerscribe360
  • Implement system upgrades as needed
  • Monitor system performance and stability
  • Provide documentation for maintenance and support activities

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