City of Camden

The buyer seeks a vendor to host online tax sales for a one-year period. The vendor will provide a secure online platform for tax lien auctions with up to 15,000 items. The system must handle bidder registration, deposit collection, bidding, payment processing, and result reporting. The buyer requires comprehensive support, training, and cybersecurity measures from the vendor.

• 11/25/2024 - Questions Due
• 12/3/2024 - Proposal Due Date

• Currently conducting online tax sales in at least two states
• Conducted online tax sales in New Jersey in the past year
• Conducted multi-state online tax sales in the past two years
• Have a cybersecurity framework meeting specified requirements

• Host online tax sales for up to 15,000 items
• Provide secure online bidder registration and deposit collection
• Implement direct or proxy bidding system as chosen by tax collector
• Display winning bids immediately upon auction completion
• Notify winning bidders by email
• Provide transaction log and bid history to tax collector
• Enable ACH and wire payments processing
• Offer web-based training and tutorials for bidders and officials
• Maintain help desk and dedicated phone hotline for support
• Ensure compliance with cybersecurity and data protection requirements