South Dakota Department of Labor and Regulation

Buyer seeks information on modernizing their professional licensing, inspection, and permitting system for various boards and commissions. The system should improve customer service, expand functionality, and replace legacy systems. Buyer aims to implement the solution for at least two commissions within one year, with potential for future expansion. The system must integrate with existing state portals and offer comprehensive features for licensing workflows, user management, and reporting.

• 11/1/2024 - Deadline for Vendor Enquiries
• 11/14/2024 - State Response to Vendor Enquiries
• 11/29/2024 - Proposal Due Date

• Develop modernized licensing software for multiple boards and commissions
• Implement inspection and permitting functionality
• Create user portals for licensees, businesses, and continuing education providers
• Integrate with state's Digital Citizen's Portal and e-payment systems
• Migrate data from legacy systems
• Provide comprehensive reporting and document management capabilities
• Implement mobile-friendly features including offline inspection capabilities
• Ensure data security and segregation between different license types and organizations
• Configure workflow management for various licensing processes
• Integrate with external systems and data sources as needed