Montgomery County Department of Permitting Services

The buyer is seeking a consultant to develop a five-year strategic plan for their permitting services department. The plan will focus on improving efficiency, customer service, and technological capabilities. The consultant will conduct a comprehensive assessment, develop strategies, and create an implementation plan. The project involves stakeholder engagement and regular progress updates with department leadership.

• 11/13/2024 - Issue Date
• 11/20/2024 - Proposal Due Date

• Conduct current state assessment and analysis of permitting processes
• Develop vision, mission, goals and objectives for the department
• Create strategies for process optimization and technology upgrades
• Establish key performance indicators and monitoring systems
• Develop a phased implementation plan with timelines and responsibilities
• Create a communication strategy for stakeholders and the public
• Provide regular progress updates and meetings with department leadership
• Deliver final five-year strategic plan document