City of Everett

Buyer seeks a Managed Security Service Provider (MSSP) to provide comprehensive IT management and information security services for the Everett Public School District. The selected vendor will act as the district's IT department, managing infrastructure, help desk, and security operations. The project aims to enhance organizational efficiency and security through a comprehensive Service Desk and Infrastructure Support system, supported by a Virtual Chief Information Security Officer (vCISO).

• 9/30/2024 - RFP Available for Download
• 10/16/2024 - Proposal Due Date

• Provide comprehensive Help Desk Support for district staff and students
• Manage and maintain entire IT infrastructure including connectivity and cloud services
• Provide Virtual Chief Information Security Officer (vCISO) services
• Conduct risk assessments and manage security policies
• Provide detailed reports on IT and security performance
• Establish and adhere to strict Service Level Agreements (SLAs)
• Implement data backup and recovery protocols
• Provide endpoint management for all student and staff devices
• Conduct security awareness training
• Ensure compliance with FERPA, HIPAA, and other regulations