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Dell ProSupport Maintenance Renewal
10/15/2024
-
Charleston, WV
West Virginia Department of Education
The buyer is seeking Dell ProSupport maintenance and support renewal for various Dell EMC systems. The support is required for 24 months starting October 16, 2024. The buyer needs 9:00am-5pm support with next business day onsite response. The vendor must be authorized by Dell to provide this support.
- 10/7/2024 - Question Deadline
- 10/15/2024 - Proposal Due Date
- Must be authorized by Dell to provide software maintenance and support
- Provide Dell ProSupport maintenance and support for 24 months
- Support Dell EMC RecoveryPoint for Unity XT All Flash system
- Support Dell EMC AppSync Software for All-Flash
- Support Dell EMC Unity XT 480F upgrades and extensions
- Provide 9:00am-5pm support with next business day onsite response
- Include any reinstatement fees for lapsed support if applicable
- Provide copy of all applicable maintenance and support agreements
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